1399. PROFESSIONS: A passionate tour guide is self-motivated. 2013 Swiss Tour.

 

 

 

 

April 29, 2013 Suisse Majestic Grand Hotel. 6.01 am. Switzerland

I returned the phone call to Clara the groomer. She asked about her cousin's old Schnauzer which had peed blood and is warded at Toa Payoh Vets. It was 11.30 am in Singapore. "Most likely urinary stones if there is blood at this age," I said. "Phone Dr Daniel for more info as he is in charge." I had sms her but she did not respond and so I phoned.


Before arriving at Suisse Majestic, we went to Zermatt to view the famous Matterhorn mountain. Old folks do remember Matterhorn cigarettes and so it was significant for me. The mountain was covered by clouds and so I could saw an outline. "It is not even the highest mountain," Charles the coach driver told me. "But it has the supporting chalets and tourism facilities," I said. Support counts in the mass tourism business..

Glacier 3000 - end of ski season now. Lots of snow and strong winds. Now, no more skiing in summer in all mountains, Charles told me. To preserve the glacier as global warming melts glaciers.
 
Saw the Glacier Express which costs 300 Euros for 300 km with meals. Deep yellow fields are
rape plants, Charles told me after he took the trouble to find out. The seeds are for crushed for vegetable oil and for automobiles.

Charles is a Dutch national but has vast knowledge of Switzerland. He would like to live in Switzerland but all workers are given yearly employment passes.  He told me more about the Bern's brown bears as follows:

Brown bears from Finland. Crotia. They shoot them in Finland. Too many. Not many zoos interested. Too small unlike grizzly. Live up to 30 yrs. Eats vegetation. Old bear died old age. "10 Euros" donation enables one to have his name inscribed on the stone for the pavement or some places in the enclosure. So the fund was raised to build the new bear enclosure."

I was incredulous. In Singapore, the Zoo asked for rich donors. Not $10.00 but thousands. "There are numerous small stones, don't worry," Charles said to me.

So that was how the new bear enclosure was built. The old one is still around but solid concrete and a terrible pit which all animal lovers will never sanction. Bern is named after a brown bear shot. "Why not get a brown bear from Bern?" I asked. "Not many around. Finland has too many." Charles said. Charles is an unpaid tour guide. He is a coach driver too and drives very carefully. He told me he prefers driving up the mountain road.

"Too narrow," I said. "Too risky for cars. You may smash into one."

Once he stopped at the side and waved a long row of cars to pass him by switching on his right side lights.
"I can see far ahead from my coach," Charles meant that he could see any downhill cars from the winding road. The motorists in the cars trusted him and sped by. "You saw the sports car double blinking his back lights? He is thanking me." There is no loud horning as in other countries when the coach rounds the winding road corner. It is much more civilised in Switzerland.   

It is rare to know of a passionate Singapore tour guide who can explain the surrounding European countryside, culture and villages.

My guide can relate anecdotes of robberies (Chinese tour guide in hospital for 2 months after mugging in Paris), the fainting 19-year olds, numbering 20 in the group, who rushed around in Jungfrau's thin mountain air and having to spend one hour looking for a missing one. She was found fainted in the toilet.

After he related this incident and warned us to sleep early, one young lady (the one-year married couple) who is thin and does like to eat meat, fainted and vomited in the toilet. They managed to catch the same train but was in another coach. The high attitude sickness affected some more than others. For me, I had difficulty breathing after a short walk. For another man (married 5 years), he had headache and took Pannadol.
 

I spotted this Korean tour guide has a microphone as this is important to brief all 32 travellers in her group. I can see her pro-activeness. As for me, I will make a poor tour guide as there is much effort to entertain and educate the group.

Her photo is updated by Adobe Lightroom in 6 Feb 2024.

.

1398. Fell from escalator in Montreux, Switzerland

May 1, 2013  .
Suisse Majestic Grand Hotel, Montreux, Switzerland
5.38 am Switzerland, 11.38 am Singapore

Of the 28 Singaporeans on this packaged tour, the travellers over 40 years old predominate. There were one couple (married, one year), another one (married two years), 3rd couple (married 5 years).

Yesterday, we had to lug over heavy luggage up two flights of a narrow escalator to walk to the entrance of Suisse Majestic, an expensive hotel according to our guide. A woman in her late 40s fell backwards down the escalator and hurt her right hand and back. At the lobby, her friend palpated her head (no pain). "Wait and see if there is vomiting," another lady suggested, bringing forth a packet that I thought was the Chinese herbal patch. I asked the hotel receptionist. She said: "No hotel doctor. Take a taxi to the Emergency department of the nearby hospital." Travel can be dangerous when hotels are not easily accessible.

This morning at 4.30 am, I could not log in my iPhone 4 and consulted the receptionist. He finally figured out to log via Safari. I asked if it was OK to go out. "Very safe in Montreux," he said. I exited the revolving door. The air was slightly chilly. The street was deserted. The train station which has rumbling noisy trains now and then was across the road. "Should I risk being mugged?" I asked myself. I wanted to return. The revolving door did not open. I rang the  bell. No response. I looked for a place to flash my security card hoping to gain access but there was no such panel as in a condo with gated security. "What should I do?" The air was fresh. The sky was getting lighter. My solution came from the British as 4 well-dressed people in coats and good quality nice dresses were moving towards me after being lifted up by the same escalator that caused my travelling lady to fall backwards.

The group increased to more young couples and a senior citizen with a younger lady headed towards the hotel. The ladies were in their late 20s. One did not wear shoes, the other wore black stocking, carrying the shoes. British accent. "You are not going to knock on the glass door, Annabel," the brunette said to the fair lady with blond hair, bare feet and red dress. I studied in Britain 4 decades ago and understood a bit about the Caucasian culture after a few drinks and being happy and vocal. It was 4.30 am now.  Annabel rang the bell. No response. Anthony asked: "Did you ring the door bell? What time will you be leaving? 10.30 am? You may as well go to the train station to wait for the train!"

The trains were running. Another lady banged on the curved glass door.  "Knock, knock, anyone inside?" There was the kind gentleman in his 40s who had got the internet access for my iPhone. He came and opened the door.

So, this is Montreux for me. Is it really safe to walk at 4.30 am alone? The hotel door self-locks too at this time. So I guess I have been lucky as  I did not go out alone. Who knows? The drug addict may be around looking for victims.     

1397. KINDLE STORIES. TRAVEL STORIES. April 28, 2013 Sunday. Lucerne, Berne and Interlaken

APR 28, 2013

Riverside hotel.
The receptionist was kind enough to lend me the iPhone charger. As this hotel was modern and internet connected, the charger was made available for guest unlike the Frankfurt hotel. Ken, the tour manager said it is one year old. I asked the receptionist who said it was 4 years old.

Who is correct? I asked the coach driver - Dutchman Charles who is most knowledgeable about Switzerland, being an ex-Dutch tour guide. He said , "One year with the 3 restaurants built,  but 4 years when it was first opened".  All of us loved this hotel.   

Lucerne.
All guides recommended Bucherer Lucerne to shop for watches. It seemed to be the dominant seller. More Chinese-speaking service people now. Couldn't find a Tissot titanium wristband watch for a lady friend there as they don't stock. They had one for men. However, there was a branch in Interlaken which opened till 10 pm on Sunday. Lucerne has the famous Lion Sculpture of Lucerne.

Interlaken.
No such titanium watch in Bucherer Interlaken. There was a robust competitor called "Casino K." advertising various brands on its shop front. It was crowded even at 9 pm as compared to Bucherer Interlaken.

Surprisingly, it has the Tissot titanium wristband for a lady. Titanium is much lighter and the watch has the roman numerals much liked by the lady. 

Giving what the customer wants can be difficult. The buyer needs to spend time shopping around. I bought a dull chrome watch from this shop. Unknown brand name but exactly what I hope was wanted by a young man in Singapore.

Berne.
Ken said the old brown bear I saw 2 years ago had died. A new female bear with 2 cubs arrived and so there were 3 bears. There was a 4th bear who was male.

"The 4 bears came from Finland where there are too many. Many bears are shot to control the population" Charles explained to me. "The cubs came from Croatia. To build the new enclosure, the public donated 10 Euros per stone.The donor's name would be inscribed."

"No worry, there are many stones in Berne," he laughed when I said that 10 Euros donation per stone was too cheap. In Singapore, donors of over $1,000 will have names inscribed. The masses with small donations was a good idea.

I did a few videos of the brown bears as they were out swimming. One mummy bear appeared to favour one cub. The cubs were fighting and climbing over her. She chased away one of the two cubs, now quite large.

Interlaken.

This Bebbies Restaurant Interlaken was near the train station. I was there 2 years ago during the Christmas tour by the same travel agency, EU Tours.

Great fun here as the boss had this song and dance routine. His staff carried Singapore flags and performed lion dances and sang local songs. This time, I thought this entertainer had lost weight. 

"The muscle man is my boss," he laughed out loud. He has the same temperament. A love to entertain the tour groups. I recalled him taking a very long Swiss horn, went across the road and made sounds as he blew heartily into the horn at passing cars. He waved his hands and wriggled his body. The diners laughed loudly as they loved his performance.

The restaurant was packed to the gills. The Taiwanese travellers screamed and took iPad photos with him. So much joy and laughter with the group of young people. 

My group had 30 Singaporeans who were senior citizens. The laughter was much subdued. Or were Taiwanese more outgoing and had drunk more? A difference in culture of the two countries?

"Is the muscle man OK?" I asked the entertainer who was the general manager.
"Yes," he replied.
"How did you lose 15 kg in 2 years?" he had told me he was much trimmer now.

"No carbo," he said. "I go to the gym every 2 days".
"You want to take over muscle man's business?" I asked him. "Is he retired?"
"He was here yesterday," he replied. "Soon he will retire."

This restaurant boomed as the Asian tour groups packed it. The tour managers could connect with the management. I heard from Ken that a Chinese restaurant is opened by the muscle man. All waiting staff I saw were Chinese or Korean.  This restaurant was unlikely to be bankrupt with the rise of Asian tourism and packaged tours. 

"Koreans only visit Switzerland one day and then go to other countries," Ken said to me.
"Most likely they are on budget." I replied. "When I was a student in UK, I visited 10 countries in 14 days."
"You see nothing, just passing through," Charles replied. He was correct.   

UPDATES IN THIS BLOG:

 https://2010vets.blogspot.com/2013/04/1397-april-28-2013-sunday-lucerne-berne.html

 

 

 

Image for Instagram    1080px

 

 

 

 

TRAVEL STORIES BY DR SING

The Bebbis Restaurant Interlaken was packed to the gills with tour groups in April 2013 when I visited. It was fun and laughter then as the general manager was good at socialising with the customers. The chocolate fondue was something new.

 

Interlaken.

This Bebbies Restaurant was near the train station. I was there 2 years ago during the Christmas tour by the same travel agency, EU Tours.

Great fun here as the boss had this song and dance routine. His staff carried Singapore flags and performed lion dances and sang local songs. This time, I thought this entertainer had lost weight. 

"The muscle man is my boss," he laughed out loud. He has the same temperament. A love to entertain the tour groups. I recalled him taking a very long Swiss horn, went across the road and made sounds as he blew heartily into the horn at passing cars. He waved his hands and wriggled his body. The diners laughed loudly as they loved his performance.

The restaurant was packed to the gills. The Taiwanese travellers screamed and took iPad photos with him. So much joy and laughter with the group of young people. 

My group had 30 Singaporeans who were senior citizens. The laughter was much subdued. Or were Taiwanese more outgoing and had drunk more? A difference in culture of the two countries?

 

 

 

 

TRAVEL PHOTOS
2013 visit to Switzerland
Canon 70D. P Mode.
A photo of a lady tourist was taking photo of the sculpture lion.

 

What is the message of the sculpture Lion of Lucerne?

The lion was to symbolize the soldiers' courage, strength, and willingness to die rather than to betray their oath of service. Thorvaldsen thought poorly of the idea of a dead lion, preferring a living, resting beast. They compromised on a dying lion

 

 

UPDATES IN THIS BLOG:
https://2010vets.blogspot.com/2013/04/1397-april-28-2013-sunday-lucerne-berne.html


---------------------------

 

April 2013 visit by Dr Sing Kong Yuen
My visit in Apr 2013. There were 4 bears. Two adults and two young ones. The public donated to the building of the bear enclosure. Small amounts of donation and they get their names inscribed on the stones.

 

2.  1 Oct 2018

Three bear park with 3 bears

Review of Barenpark by JorinGoh at TripAdvisor on 1 Oct 2019.

We walked through the old city from Bern train station to the park. It took us about 30min as we stopped along the way to take picture of the famous clock tower & many, many historic fountains. When we reach the park, the scenic views of the town lifts us up! Today all the 3 bears are in the area facing the stream which is a much bigger enclosure for them walk around & explore. The circular enclosure is under maintenance. The pavement has lots of names engraved on it, probably those who contributed to the building of the park. There is a lift that takes you up & down the park which is great especially for elders & kids. When you get to the bottom which is next to the stream, it is very relaxing looking at the bears taking afternoon naps or walking around to find food. In summary, it is good to have such a park with free viewing for tourists & locals.

3. Others

 2019

The Bern BearPark is a unique recreation area at the lower end of the old town of Bern. It is open around the clock and free for all visitors. Brown bears have been living in this generously-sized enclosure on the banks of the river Aare since 2009.

 

rejected by shutterstock as "out of focus"

--------------------------

Picturesque

 

Apr 2013

Canon 70D.

On packaged tours, there is always a rush down the coach and get moving to do the sight-seeing and walk to the Bear Park. I saw this picturesque view of the old city of Bern and took two quick shots using P Mode. I was not skilled in Manual or AV Modes 9 years ago.

I had my camera ready and was at the right location to get this picturesque view of the old city during my tour.

#singkongyuen

#instagram.com/toapayohvets

#instagram.com/davidsing1

#shutterstock.com/g/toapayohvets

#toapayohvets.com

TO BUY PHOTO:  

www.shutterstock.com/g/toapayohvets

UPDATES IN THIS BLOG:

https://2010vets.blogspot.com/2013/04/1397-april-28-2013-sunday-lucerne-berne.html



Feedback on Vet Science video at RI

Email dated April 4, 2013

Hi Dr Sing,

Sure, I really look forward to the internship, I will send you my particular / resume soon.

I guess the canine Caesarean section skin incision was a little overwhelming for some of us , maybe a warning slide can come before the video to better prepare ourselves :)

Thank you very much!
--------------------------------
Thanks for feedback and great response from students. The idea of texting questions by sms to the lady during Q&A was great and the questions were so interesting and relevant. Video was produced to be for 15 minutes in case the young generation gets bored. Last-minute production of the video by my intern. I needed to write an engaging script and I hope it worked. 

There was a loud response when the audience saw a hisbiscus flower (Be Kind To Pets Educational Video). Is it because they appreciate the image of the flower? There were other vocal responses too, and I wonder if the canine Caesarean section skin incision with blood  was too much for you all.
 
I am in Switzerland now and will meet you at internship time. Just send resume will be OK. Study hard.
------------------------------------------------------
On Fri, Apr 26, 2013 at 11:55 AM, XXX@gmail.com> wrote:
Hi Dr Sing,

I will be available from 6 June to 21 June. How about 6 June to 16 June ? Do let me know if you need me to submit any personal details etc.

I thought the video was very engaging and eye opening, my friends and i were quite surprised with how the surgery was performed on the pet.  Perhaps we can have more photos on the common conditions observed at the clinic? Eye infections, skin problems, tumour etc.

Personally I thought the talk was quite interesting. Based on experience, we don't usually ask that many questions at a talk. Perhaps you could have more sharing on your personal experiences in your vet studies, Eg difficulties and how you overcome it eventually.

Thank you for this opportunity! you can also contactme via 9....

Regards,

XXX
---------------------------------------------------------------------------

On Friday, 26 April 2013, Kong Yuen Sing <99pups@gmail.com> wrote:
Hi
1. I am Dr Sing Kong Yuen. You are welcome to do an internship. Pl give me the dates as I can accept at most 2 interns

2. Pl give me the feedback on what the audience felt about the video presentation and the talk as this is important for improvements.
---------------------------------------

On Thu, Apr 25, 2013 at 10:15 PM, XXX@gmail.com> wrote:

Dear Judy,

I am XXX from Raffles Institution who has just attended the talk which Dr Sings have delievered this afternoon at RI. I aspire to become a vet and i am currently looking for an internship during my June holiday. I will be available for the entire June and I am looking at an internship with duration of about 10days.

I am a pretty efficient worker and Im also not scared for animals or bugs (I have personally removed ticks from my dogs while showering them ). I am also a weekly shelter helper at the SPCA. This opportunity means a lot to me as I really hope to learn more about how is everyday life being a vet like and discover more about myself too.

I have approached two vet clinics, one of which I usually take my dogs to visit. However, I was told that they are uncomfortable with taking Jc students and are only willing to accept vet school students. I believe I am able to fulfil the tasks assigned to me efficiently and be a good assistant at the clinic.

Thank you for taking time to read this email and hope you will consider my request.

Again thank you very much!
Regards
XXX
Sent from my iPhone

Sent from my iPad

2nd day of European travel: Lake Titisee & Rhinefall Waterfall. A second opinion from a vet

Sunday, April 28, 2013, 5.17 am
riverside hotel in Switzerland, 25 km from Lake Titisee
drizzling and cold
www.riverside.ch

A SECOND OPINION
15 year old male, not neutered Maltese

Not eating for 2 weeks. Hospitalised for 5 days by Vet 1. Given 0.9% NaCl drip IV and heart failure medication tablets (2 types). Very high BUN and creatinine taken 3 times in 5 days suggestive of kidney failure. The son wanted a second opinion and the father phoned me.

On examination, the dog, wrapped up in pampers to prevent urine spraying, was unable to stand, had vomited k/d diet fed, had a bad breath according to the mother. “Dog with kidney failure has a uraemic gastritis and therefore bad breath,” I could not detect any halitosis. “Slightly dehydrated,” I pulled up the neck skin which stood up. Vet 1’s diagnosis were kidney and heart failure.

“What tests were not performed by Vet 1?” the adult daughter in her late 20s was scribbling note. The adult son was busy and so only the parents and daughter came.

“Possibly X-rays of the bladder and kidney to check for stones,” I had palpated a rock hard globular mass likely to be a bladder stone or tumour which may include the prostrate. The dog was said to be able to control his urine. The Pampers pad wrapped round his lower body are to prevent him from urine marking which started only for the last year. He has no problems in bladder control, according to the owner. I got the Pampers taken out and checked. There was some light yellow coloured urine at the penile tip, no discoloured one. It is hard to say whether there was bladder stone or tumour as the dog had been on IV drip for 5 days.  No medical records were available as the owner did not ask for them. Judging from the receipts, no antibiotics were given. The blood tests done were for checking BUN and creatinine.”


“Urine test and a complete blood test may be useful as aids to diagnosis,” I gave my opinion. “Vet 1 tested for kidney disorders only and was spot on.”

“Each vet will handle a case differently,” I said. “Vet 1 is an old experienced vet. Maybe he just wanted to save you some money by not running the various tests since the dog is very old.”  Yet by not doing other tests, the owners were not fully satisfied.

The discussion was long, lasting over an hour. In view of the heart and kidney disease, the son decided to bring the dog home, accepting the oral electrolytes and no antibiotics. The rectal temperature was normal and probably was normal at Vet 1. The dog stopped eating because he had toxic by-products in his blood stream, the high BUN (Blood Urea Protein).  Was there a bladder stone which could have been removed earlier as now the dog was at a very high anaesthetic risk and not operable.
    
A second opinion could be frank. The owners did not want to hurt Vet 1’s feelings and so I did not pursue for the medical records. Vet 1 had treated this dog as a puppy and so was much respected. “Many old age problems like prostate enlargement or cancer, as is probable in this case, could be avoided if the dog had been neutered,” I said to the parents. But neutering was considered cruelty and so this situation of the male dog starting to urine mark at the 14^th year arose. “Enclosing his penis with Pampers pad is not good for the male dog,” I remarked. “He would have to hold his urine and cause back pressure of urine onto the bladder, damaging the kidneys. Why didn’t you consult your vet when your old dog behaved abnormally?”

The testicles felt normal. As to the cause of this need to urinate at various places inside the apartment during senior years, this would possibly have been avoided had the dog been neutered young. However, it is not guaranteed. This dog was well cared for, had a good food and was thus not the usual emaciated ones I see at old age.

I hope my second opinion was satisfactory. In this case study, Vet 1 could have done all the other tests to give the owners closure as nowadays, the young internet generation can know the shortfalls of the vet on the road to diagnosis of a beloved old dog.

P.S The riverside hotel in ch-8192 zweldlen-glattfeiden, 44 rooms, is so beautifully constructed and new. It was a big factory with a chimmney.  Everything was well designed for the guest.
 
All the 30 Singaporean tourists were housed in the 4^th level, unlike the previous hotel at Frankfurt where we faced the road at first floor. I could see greenery from my window frame, like a painting.  On looking out, a flowing stream and more trees. The bathroom, sited in the centre of the room has glass walls with a curtain to provide privacy, so making it appear bigger. Usually packaged tour agencies from Singapore provide poor quality hotels but this one hotel was exceptional. The trick for competitive tour packages is to cut down on dinner as we had to buy our own at Hotel riverside which has 3 restaurants and a bowling alley.

Will post some images later.  
  

Day 1. Frankfurt

April 26, 2013. Sin to Frankfurt SIA.
Now 2.17 pm Singapore time, 8.20 am Frankfurt. NH Frankfurt Rhein-Main hotel

Yesterday, instead of sitting and watching movies which I don't do, I had an interesting chat with the friendly younger cabin crew, knowing more about their work and interest. Property prices for the young ones are too high. To sell all and wait for executive condo? Too young to marry? A Japanese Spitz bought for mum lived up to 15 years old when the seller said the life span is 7 years. A rabbit lived to 8 years old.


I asked a crew why he had to write something. A voyager's report needs to bewritten me of the need to keep proper record of incidents happened on the plane, in case of insurance claim.This reminds vets of having to record all history and signs, like writing meticulous case and surgery records in case of litigation and for info.

They worked really hard compared to other airlines I had travelled on as they served water every now and then. The fish and noodles were warm and good compared to the food of other airlines (Emirates and Cathay Pacific) which I had travelled. This page is dedicated to them and with thanks.

My iphone is useless. The "not approved" travel charger will not be accepted by iphone to charge it. I did not test it before I travel.
Drizzling dark morning.

Have to rush off now to meet at 8.45 am to go out.

 

1393. Response to Video talk on Vet Science to RI JC students

Kong Yuen Sing <99pups gmail.com="">	7:03 AM (0 minutes ago)
to Suzanne, daniel

April 26, 2013

Hi

It was great to meet you and your committee members yesterday to present the Vet Science talk. I thought the audience would be bored if I simply read from my notes and showed a Power Point slide presentation as is the common practice. The audience is young and intelligent. And of a young generation that is easily bored by text. Visual may capture their eyeballs to stop them from texting or viewing their mobile phones during the talk!  

So I experimented and commissioned a 15-minute video produced. What a surprise I got on hearing the reaction of the young ladies on viewing certain segments of the video. I hope they are OK now. 

1. Pl email me to me the questions asked by the audience as they are important for me to improve my video production before the young lady on my left deleted them. After the first 3 students went to the mike to ask questions, there was silence. The mike appeared to be positioned awkwardly as the student had to stoop to speak to the mike. Dr Daniel suggested writing questions on paper and passing to the speaker. Your helper proposed questions by sms

Questions by sms are really an excellent idea and those were good questions that will help me to improve the video which was in a draft edition..

2. Also, please let me know if there are some reactions on seeing the bleeding at the beginning of the dog's Caesarean section incisions. I thought I heard laughter when the ferocious cat with chronic constipation growled.  What is your perspective on the audience reaction.

3.How many students attended? I estimated that Lecture Theatre 5 was 60% full. Were there 70 students? How many seats are there in this Theatre 5?

There was much laughter in the Q&A with Dr Daniel. It is a pity I did not record the Q&A as this was the first time I gave a video presentation..  

4. It is a pity that there is so much hassle taping this talk as it would have been a useful source for RI  "veterinary career" talk.

5. Fortunately I could download the video on a non-Mac laptop as it seemed that the hall had no Mac adaptor available and it is difficult to borrow from the department.

So many lessons learnt from this presentation. Nothing like a real video presentation in front of so many interested Year 5 and 6. You have done a good job as I had not seen so much joy and laughter in other talks. It is just not easy to elicit such happy reactions from the Asian audience.

Thank you once again for the invitation and being proactive in organising the talk. Pl give my thanks to your energetic helpers and I hope they enjoyed the talk.

Best wishes.  
Dr Sing Kong Yuen
Toa Payoh Vets