18 Oct 2022 was my Audi car servicing appointment for my car with the metallic screeching sound some 2 weeks ago. There were no more sounds. I had not wanted to go. My older technician had gone to the a BMWr employer, but the young man replacing him provided good service too.
The rear brakes were bled out of air bubbles. So it was fortunate I went and reached there at 8 AM.
EXCELLENT AFTER-SALES SERVICE. REFRESHMENTS.
The tea lady who worked for 8 years was on leave today, so one of the 4 after-sales girls made the coffee. She could not ink a leaf on the Spinelli (Old blend) coffee in my cup of coffee.
2. Very well trained in after sales service. The four old girls had not returned after the Covid-19 had closed borders and they could not go home to Malaysia for around 2 years. No problem with replacements who are well trained. One said I was not entitled to the $10.00 taxi voucher as my car was not sent in for routine servicing. She offered me the shuttle bus service. I thanked her but decided to walk to the Tai Seng MRT station as exercise.
3. An LED screen displaying and welcoming customers who sent in the far for service could be a good idea.
SOME PHOTOS FOR GOOD EXPERIENCE
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