Skepticism & criticism starting something

Giving Back- Connecting your business and community - Bert Berkley, Peter Economy
Matthew Flannery, cofounder of kiva.org

A business with social mission - giving people access to credit, access to financial systems, the ability to pursue their dreams -- connecting people.

When you don't have reputation or money, it is hard selling people your idea. Lots of skepticism and criticism.

Belief in yourself. Take more risks earlier, more aggressive earlier. Have a vision of a product and a service and an idea of what happens 2 to 3 years in the future. Dedicate to achieve. Build brick by brick, for years and years.

Time and web-hosting bill. Small hidden costs and cost of time.

Volunteers - if they know they make a difference, don't need to motivate them with wards, compensation.

Sustainable business. A business that make a positive impact on the world, not just making money and then giving back.

number of users, number of dollars, delinquency rate and repayment rate.

success - the financial health of the organisation, the burn rate, income, financcial sustainability and qualitative things like morale and happiness of workers