This man brought in his dog's urine sample for analysis of bladder stones as a follow up. I had advised earlier but he did not come.
Before I could say further about the presence of calcium oxalate crystals in the urine, he said: "I will go to this vet practice. They have all equipment to check my dog for calcium oxalate. The practice's staff phoned me about "calcium oxalate."
I told her to get her vet to X-ray for urinary stones and to test the dog with all the equipment as that was what he wanted. A strange dog owner who had not wanted to hear any advices on the urine test.
The practice with all the equipment will definitely be more attractive to dog owners.